Remit
The range of competence of the ministry is fixed by the Government regulation.
The Directorate for Consumer Protection at the Ministry of Agriculture, Food and Viticulture in Luxembourg is fully committed to ensuring the protection and rights of consumers.
News
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Martine Hansen visited the TABA project, a project that brings together the circular economy, conscious consumption, and solidarity
The Minister of Consumer Protection visited the facilities of the TABA project, an initiative led by the “Comité National de Défense Sociale”, focused on collecting, repairing, and redistributing toys and children's books.
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The Directorate for Consumer Protection and Horesca continue their commitment
Martine Hansen, Minister for Consumer Protection, met with representatives of Horesca.
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Martine Hansen visits a repair café in the municipality of Esch-sur-Sûre
The Minister for Consumer Protection visits the very first repair café organized in the municipality of Esch-sur-Sûre.
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Annual Reception of “Jonk Entrepreneuren Luxembourg”
Martine Hansen, Minister for Consumer Protection, participated in the annual reception of “Jonk Entrepreneuren Luxembourg”.
Hot Topics
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Passenger rights
This dossier covers the rights of passengers travelling by air, rail, bus and sea.
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Gift Voucher Charter
The Gift Voucher Charter (in french : „Charte Chèques-Cadeaux) was developed to establish best practices for the issuance and use of gift vouchers in Luxembourg, providing clear guidelines for both merchants and consumers.
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Beware of “money muling”
"Money muling" typically targets individuals facing financial difficulties or attracted by the promise of quick and easy gains. This practice is illegal and can lead to serious consequences for those who participate.
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"Dark Patterns" in online shopping: A growing manipulation to watch out for
Dark patterns are deceptive or manipulative internet techniques, intentionally designed to lead you to make decisions that you would not have made otherwise.
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Worry-free online shopping
A few tips for buying online with peace of mind.
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Door to door sales
The consumers have the right to refuse every type of door to door selling at their home.
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