Ministry for Consumer Protection // The Luxembourg Government
Remit
The roles and responsibilities of the Ministry are defined by the Grand Ducal Decree regarding the organisation of the Government.
News
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Autofestival 2023: Reminder of some legal principles
With the start of Autofestival 2023, the Ministry of Consumer Protection would like to remind of the importance of some legal principles concerning the protection of consumer rights.
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Designation of the body to host the European Consumer Center for Luxembourg for the period 2024/2028
As of January 12th 2023, the Ministry for Consumer Protection has designated the Centre Européen des consommateurs GIE as the organism to host the European Consumer Center Luxembourg.
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New guide for the retailer - Matenee Vertraue Gewannen.
The Ministry for Consumer Protection has published a guide dedicated specifically to retailers. It explains, theme by theme, avoiding purely legal language, the obligations of professionals as specified in the Code of Consumption. Available in 3 languages, the guide can also be consulted on the ministry's website.
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Transposition of the Omnibus Directive - new rights for consumers living and buying in Luxembourg
On Wednesday, November 23, 2022, the Chamber of Deputies voted on bill 7904 amending the Code of Consumption for the purposes of transposing directive (EU) 2019/2161, known as Omnibus. With the entry into force of this law, consumers will have their rights increased whether when shopping online or in stores.
