Ministry for Consumer Protection // The Luxembourg Government
The roles and responsibilities of the Ministry are defined by the Grand Ducal Decree regarding the organisation of the Government.
With the start of Autofestival 2023, the Ministry of Consumer Protection would like to remind of the importance of some legal principles concerning the protection of consumer rights.
As of January 12th 2023, the Ministry for Consumer Protection has designated the Centre Européen des consommateurs GIE as the organism to host the European Consumer Center Luxembourg.
The Ministry for Consumer Protection has published a guide dedicated specifically to retailers. It explains, theme by theme, avoiding purely legal language, the obligations of professionals as specified in the Code of Consumption. Available in 3 languages, the guide can also be consulted on the ministry's website.
On Wednesday, November 23, 2022, the Chamber of Deputies voted on bill 7904 amending the Code of Consumption for the purposes of transposing directive (EU) 2019/2161, known as Omnibus. With the entry into force of this law, consumers will have their rights increased whether when shopping online or in stores.