The Directorate

The Directorate for Consumer Protection at the Ministry of Agriculture, Food and Viticulture in Luxembourg is fully committed to ensuring the protection and rights of consumers.

As the Directorate is responsible for consumer legal protection policy, we strive to create an environment where consumers are informed, educated and protected. We also work actively to improve consumer policy in the internal market and at national level, ensuring that consumer rights are respected in all commercial transactions.

We are also committed to defending the passenger rights. We ensure that consumers are adequately protected when they travel.

Besides, we are working closely with the Conseil de la Consommation, the European Consumer Centre GIE and the Union luxembourgeoise des consommateurs to strengthen cooperation and the exchange of information in order to better protect consumer interests.

Responsible consumption is also a major concern for our ministry. We actively encourage responsible consumption practices, in particular by promoting informed choices and supporting environmentally-friendly initiatives.

Finally, the Directorate for Consumer Protection plays an essential role in monitoring price displays to ensure price transparency. To do this, we work closely with economic players, ensuring consumer confidence in the market.

We invite you to explore our site to discover the services, resources and information we have to offer. Whether you're a consumer looking for practical advice, a business looking to comply with regulations or a professional looking for further knowledge, we're here to help.

Please note that vacancies within the Directorate are posted online on the portal.

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