Topics

The consumers have the right to refuse every type of door to door selling at their home.

By adopting responsible consumption habits, everyone can actively contribute to protect the environment. Here are a few things you can do in your daily life.

Rules governing the various contracts, particularly with regard to the right of withdrawal..

A few tips for buying online with peace of mind.

This dossier deals with the Code of Consumption, avoiding overly complex legal language.

This dossier covers the rights of passengers travelling by air, rail, bus and sea.

The Alternative Dispute Resolution (ADR) enables disputes between consumers and professionals to be settled out of court, without recourse to the traditional legal system.

Issues surrounding repairing: the right to repair, programmed obsolescence, the legislative framework, etc.