-
Door to door sales
The consumers have the right to refuse every type of door to door selling at their home.
-
Simple gestures for more responsible consumption
By adopting responsible consumption habits, everyone can actively contribute to protect the environment. Here are a few things you can do in your daily life.
-
Autofestival : What you need to know about contracts
Rules governing the various contracts, particularly with regard to the right of withdrawal..
-
Worry-free online shopping
A few tips for buying online with peace of mind.
-
The Code of Consumption
This dossier deals with the Code of Consumption, avoiding overly complex legal language.
-
Passenger rights
This dossier covers the rights of passengers travelling by air, rail, bus and sea.
-
Alternative Dispute Resolution
The Alternative Dispute Resolution (ADR) enables disputes between consumers and professionals to be settled out of court, without recourse to the traditional legal system.
-
Repairing
Issues surrounding repairing: the right to repair, programmed obsolescence, the legislative framework, etc.