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World Consumer Day – Focus on the right to be heard
March 15, 2022, as every year, is World Consumer Protection Day, highlighting the four fundamental consumer rights: right to security, right to information, right to choose and right to be heard.
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Fairs and exhibitions – obligation to display prices
On the occasion of the Spring Break, the Ministry for Consumer Protection draws the attention to the fact that exhibitors must display the price of products and services in euros, all taxes included, on the product itself or in the immediate vicinity, visible and readable by consumers.
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Transnational collaboration around Nutri-Score - The steering and scientific committees have published their first annual reports
In February 2021, 7 European countries, including Luxembourg, decided to join forces to facilitate the deployment of Nutri-Score.
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On the road to sustainable fashion
The Ministry for Consumer Protection is organising, together with Caritas Luxembourg as part of their project for sustainable textiles https://rethink.lu/, a round table discussion.
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Diskutéiert mat! - Call for participation in focus groups: After the survey on consumer concerns, the Ministry for Consumer Protection organizes discussions to deepen the issues raised
More than 1,000 responses in 3 days, the survey that the Ministry for Consumer Protection has launched in mid-February has aroused the interest of consumers. The ministry wishes, in a second phase, to explore the issues raised in greater depth and is counting on interested parties to participate in the discussion groups which are organized from mid-March.
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"Schwätzt mat" – Consumer Dialogue organized by the Ministry for Consumer Protection and the European Commission
The New Consumer Agenda describes the European Commission's program for the next five years in terms of consumer policy. As this is a competence shared between the Member States and the European Union, it must be understood and supported at both national and European level.
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Textile flows in Luxembourg
This information note describes textile flows in Luxembourg and focuses on the quantification of textile waste.
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Best sustainable consumption project
The Ministry for Consumer Protection supports the Luxembourg Tech School and Uni.lu in the development of innovative digital projects.
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Ban on dye E171 – Authorities have informed the sector
The regulation relating to the prohibition of titanium dioxide, a colorant used among other things in confectionery, chewing gum, pastries, soups or ready meals, was published on January 14, 2022.
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Credit intermediaries - Obligations and responsibilities
On the occasion of the automobile festival, the Ministry of Consumer Protection provides information on the obligations of credit intermediaries. Indeed, many consumers are in the habit of financing their car with a loan that they take out through the dealer from whom they buy the new car. All the more important to know what to pay attention to.
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Consumer rights
The law of 8 December 2021, transposing Directives (EU) 2019/770 and (EU) 2019/771, modernises the legal guarantee of conformity for the sale of goods
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Happy Holidays
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Law of 8 December 2021: Transposition of Directives (EU) 2019/770 and (EU) 2019/771: Creation of a legal guarantee of conformity for digital content and services from 1 January 2022
On January 1, 2022, the law of December 8, 2021 will enter into force, transposing directives (EU) 2019/770 and (EU) 2019/771. It modernizes the legal guarantee of conformity for the sale of goods and introduces a new regime in terms of the legal guarantee of conformity for digital content and services.
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Update of the guide to good hygiene practices and the application of HACCP principles
Update of the guide to good hygiene practices and the application of HACCP principles The Chamber of Trade has updated its guide to good hygiene
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Collaboration with ULC
The Ministry of Consumer Protection extends the cooperation with the ULC for the years 2022 and 2023. En date du 3 décembre 2021, la Ministre de
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