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Consumer Dialogue 2022: taking consumers and their needs seriously
The April 27 Consumer Dialogue was a great success, with more than 60 participants from the most diverse backgrounds. The project proposals drawn up by the participants are analyzed within the ministry as to their feasibility.
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FAIR PRICE charter - Conclusions of the Consumer Council
At its meeting on April 26, 2022, the Consumer Council adopted its 14th annual report to the signatories of the FAIR PRICE charter, in which it notes compliance with the provisions of the charter.
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Consumer Dialogue 2022: Develop with us
Consumer Dialogue 2022: Develop with us The Ministry of Consumer Protection is organising, in collaboration with the European Commission, a Consumer
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Control of payment service providers
A control of payment service providers, organized by the Ministry for Consumer Protection, showed that the branches established in Luxembourg operate in compliance with the Consumption Code. However, the Ministry draws the attention of consumers that significant costs are linked to these operations.
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World Consumer Day – Focus on the right to be heard
March 15, 2022, as every year, is World Consumer Protection Day, highlighting the four fundamental consumer rights: right to security, right to information, right to choose and right to be heard.
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Fairs and exhibitions – obligation to display prices
On the occasion of the Spring Break, the Ministry for Consumer Protection draws the attention to the fact that exhibitors must display the price of products and services in euros, all taxes included, on the product itself or in the immediate vicinity, visible and readable by consumers.
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Transnational collaboration around Nutri-Score - The steering and scientific committees have published their first annual reports
In February 2021, 7 European countries, including Luxembourg, decided to join forces to facilitate the deployment of Nutri-Score.
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On the road to sustainable fashion
The Ministry for Consumer Protection is organising, together with Caritas Luxembourg as part of their project for sustainable textiles https://rethink.lu/, a round table discussion.
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Diskutéiert mat! - Call for participation in focus groups: After the survey on consumer concerns, the Ministry for Consumer Protection organizes discussions to deepen the issues raised
More than 1,000 responses in 3 days, the survey that the Ministry for Consumer Protection has launched in mid-February has aroused the interest of consumers. The ministry wishes, in a second phase, to explore the issues raised in greater depth and is counting on interested parties to participate in the discussion groups which are organized from mid-March.
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"Schwätzt mat" – Consumer Dialogue organized by the Ministry for Consumer Protection and the European Commission
The New Consumer Agenda describes the European Commission's program for the next five years in terms of consumer policy. As this is a competence shared between the Member States and the European Union, it must be understood and supported at both national and European level.
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Textile flows in Luxembourg
This information note describes textile flows in Luxembourg and focuses on the quantification of textile waste.
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Best sustainable consumption project
The Ministry for Consumer Protection supports the Luxembourg Tech School and Uni.lu in the development of innovative digital projects.
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Ban on dye E171 – Authorities have informed the sector
The regulation relating to the prohibition of titanium dioxide, a colorant used among other things in confectionery, chewing gum, pastries, soups or ready meals, was published on January 14, 2022.
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Credit intermediaries - Obligations and responsibilities
On the occasion of the automobile festival, the Ministry of Consumer Protection provides information on the obligations of credit intermediaries. Indeed, many consumers are in the habit of financing their car with a loan that they take out through the dealer from whom they buy the new car. All the more important to know what to pay attention to.
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Consumer rights
The law of 8 December 2021, transposing Directives (EU) 2019/770 and (EU) 2019/771, modernises the legal guarantee of conformity for the sale of goods